Dear Customer,
Your upstairs windows have been cleaned today using a method, which will soon be the industry standard – The Water Fed Pole System. As a company striving to be at the forefront of our industry, we have decided to invest in this technology which involves the use of extendable poles and 100% pure water which is purified through de-ionisation vessels.
We are now using this technology for a number of reasons:
1). BETTER CLEANING RESULTS – The major advantage of pure water is that it absorbs large amounts of dirt from your windows. The process involves brushing your windows clean with pure water, as such they will be left wet and will need time to dry naturally. This may be a bit disconcerting at first, as obviously this is not what our customers are used to. However, once dry your windows WILL be clean and smear free.
2). HEALTH & SAFETY – A new legislation from Europe now limits the use of ladders. The law now states that ladders can only be used when all viable alternatives have been considered, and now The Water Fed Pole System is seen as a safer and more viable alternative for window cleaning.
3). ENVIRONMENTALLY FRIENDLY – Only pure water is used, eliminating the need for detergents and chemicals.
4). IMPROVED SERVICE – We can now reach with ease previously inaccessible aspects of your property. Third floor windows, hard to reach windows, skylights, conservatory roofs etc…
Please note that if your windows have been cleaned in the past using detergents or chemicals it may take 2 or 3 visits using our Water Fed Pole System to remove soapy residue, this may result in minor spotting on your windows. However please be assured that once this is cleared you will be more than happy with the results.
As a company our aim is to continue to provide a high level of service. Please feel free to contact us if you have any questions or concerns regarding the above, or any other aspect of our services.