...
Skip to content
Home » Toolbox Talk: Working at Height

Toolbox Talk: Working at Height

    Falls from height remain one of the leading causes of serious injuries and fatalities in the UK workforce — especially in exterior cleaning and window cleaning roles. Whether you’re working on a ladder, roofline, or near a fragile surface, the risks are real.

    That’s why the Window Cleaners Association (WCA) has created a new Toolbox Talk template: Working at Height, based on current HSE regulations and guidance.


    ✅ What’s Included?

    This downloadable 4-page PDF is designed to help WCA members deliver effective, legally compliant safety briefings to teams working at height.

    The Toolbox Talk includes:

    • A clear explanation of legal duties under the Work at Height Regulations 2005
    • Common risks specific to window cleaning (ladders, unstable surfaces, weather, etc.)
    • Hierarchy of controls: avoid, prevent, minimise
    • Good practice reminders for everyday jobs
    • A briefing record sheet to capture attendee names and signatures
    • Fully customisable areas for your logo, company name, and address
    • A disclaimer and list of current HSE sources for ongoing compliance

    🔽 Download the Template

    (Available to all WCA members. PDF format, editable in most PDF tools.)


    ⚠️ Disclaimer for Members

    WCA Liability Disclaimer

    This document is provided as a general guidance template only and is not a substitute for a full risk assessment or legally compliant site-specific safety documentation.

    Employers remain fully responsible for ensuring that any work at height is planned, supervised, and carried out in line with the Work at Height Regulations 2005 and current HSE advice.

    The WCA does not accept any liability for injury, loss, or enforcement action arising from the use or misuse of this document. It must be reviewed and adapted to reflect the risks specific to your business and environment.


    📚 Official HSE Resources

    We strongly recommend that members review the following up-to-date HSE guidance: